Starting with Chrome 66, Chrome will remove trust in Symantec-issued certificates issued prior to June 1, 2016. Chrome 66 is currently scheduled to be released to Chrome Beta users on March 15, 2018 and to Chrome Stable users around April 17, 2018.
If you are a site operator with a certificate issued by a Symantec CA prior to June 1, 2016, then prior to the release of Chrome 66, you will need to replace the existing certificate with a new certificate from any Certificate Authority trusted by Chrome.
Additionally, by December 1, 2017, Symantec will transition issuance and operation of publicly-trusted certificates to DigiCert infrastructure, and certificates issued from the old Symantec infrastructure after this date will not be trusted in Chrome.
The full article can be found here: security.googleblog.com/2017/09/chromes-plan-to-distrust-symantec.html
Create a support ticket on xpertise.zendesk.com if you need help.